Samitivej Virtual Hospital

‘Samitivej Virtual Hospital - Member of American Telemedicine Association’ provides online medical services that allow patients to directly communicate in real-time with doctors and medical staff, and to receive a range of medical services just as they would when physically visiting a hospital. In addition to online doctor consultations, patients can access and receive an array of additional services that provide them with a true-to-life hospital experiences without having to visit the hospital, including

• Medicine Delivery: A home delivery service that allows patients to receive medications prescribed by their doctor promptly and efficiently
• Test@Home: Blood collection services for accurate diagnoses
• Vaccine@Home: Flu vaccination services at home

The medical advice and services provided through this platform are based on the information provided to the doctor by the patient during consultation. However, they are not considered to be a medical diagnosis, and emergency services or other urgent medical attention are not provided.

Our Virtual Clinics:

• Online Health Clinic - Doctor consultations 24/7
• Online His & Her Health Clinic - Gender-related health consultations
• Online Colorectal Center - Consultations for all your colorectal health questions
• Online Adult Clinic - Consult a specialist for adult health issues
• Online Pediatric Clinic - Consult a pediatric specialist for child health issues
• Online Child GI Clinic - Consult a pediatric specialist for GI health issues
• Online Child Development Clinic

Service Fees and Medication Fees 

• Online doctor consultation starts at 500 THB for the first 15 minutes
• 10% discount on medication prescribed during consultation through December 31, 2024

Medicine Delivery Service (through December 31, 2024)

• Same-day delivery within Bangkok for a fee of 100 THB per route
• Same-day delivery in Greater Bangkok incurs delivery fees calculated by distance
• Next-day delivery is offered for both Greater Bangkok and provincial areas, with a delivery fee of 100 THB per route

The use of health insurance for online consultation and medication fees depends on the terms outlined in the patient's insurance policy. Kindly check your coverage directly with your insurer or the entity responsible for medical expense reimbursements.

For more information with a live chat. CLICK HERE

Service Fees and Medication Fees 

• Make an appointment at least 2 days in advance.
• Online doctor consultation starts at 500 THB for the first 15 minutes
• 10% discount on medication prescribed during consultation through December 31, 2024

Medicine Delivery Service (through December 31, 2024)

• Same-day delivery within Bangkok for a fee of 100 THB per route
• Same-day delivery in Greater Bangkok incurs delivery fees calculated by distance
• Next-day delivery is offered for both Greater Bangkok and provincial areas, with a delivery fee of 100 THB per route

The use of health insurance for online consultation and medication fees depends on the terms outlined in the patient's insurance policy. Kindly check your coverage directly with your insurer or the entity responsible for medical expense reimbursements.

What issues are suitable for an online doctor consultation?

1. Men’s health consultation for issues with sexual performance, erectile dysfunction, premature or delayed ejaculation, coping with signs of ‘male menopause’ or aging (40+), loss of libido, lack of energy, decreased strength and endurance, lower levels of joy or enjoyment in life, erection problems, etc.

2. Women’s health consultation for urinary system issues, irregular periods, abnormal vaginal discharge, abnormal symptoms post-intercourse, coping with menopause, depression, hot flashes, lack of energy or strength, irritability, drowsiness after eating, sluggishness, decreased work efficiency, insomnia, dry skin, lower sex drive and performance, urinary incontinence, etc.

3. Consultation for issues with hair thinning, hair breakage, hair loss, and skin problems, including intimate areas

4. Consultation for infertility issues.

For more information with a live chat. CLICK HERE

Service Fees and Medication Fees 

• Make an appointment at least 1 days in advance.
• The online doctor consultation is THB 1,000 per 30 minutes through December 31, 2024.
• 10% discount on medication prescribed during consultation through December 31, 2024

Medicine Delivery Service (through December 31, 2024)

• Same-day delivery within Bangkok for a fee of 100 THB per route
• Same-day delivery in Greater Bangkok incurs delivery fees calculated by distance
• Next-day delivery is offered for both Greater Bangkok and provincial areas, with a delivery fee of 100 THB per route

The use of health insurance for online consultation and medication fees depends on the terms outlined in the patient's insurance policy. Kindly check your coverage directly with your insurer or the entity responsible for medical expense reimbursements.

To find out which issues are eligible for an online doctor consultation via VDO Call, click here.

For more information with a live chat. CLICK HERE

Service Fees and Medication Fees 

• Make an appointment at least 2 days in advance.
• Online doctor consultation starts at 500 THB for the first 15 minutes
• 10% discount on medication prescribed during consultation through December 31, 2024

Medicine Delivery Service (through December 31, 2024)

• Same-day delivery within Bangkok for a fee of 100 THB per route
• Same-day delivery in Greater Bangkok incurs delivery fees calculated by distance
• Next-day delivery is offered for both Greater Bangkok and provincial areas, with a delivery fee of 100 THB per route

The use of health insurance for online consultation and medication fees depends on the terms outlined in the patient's insurance policy. Kindly check your coverage directly with your insurer or the entity responsible for medical expense reimbursements.

To find out which issues are eligible for an online doctor consultation via VDO Call, click here.

For more information with a live chat. CLICK HERE

• Service fees start at THB 500/15 minutes.
• For cases where the doctor prescribes medication, a 10% discount on medication will be applied through December 31, 2024.
• Receive your medicine within 24 hours after payment. Delivery in Bangkok and Samut Prakan provinces by Grab, 100 baht/route from February 1 – December 31, 2024.
• Receive your medicine within 72 hours of payment. Delivery throughout Thailand (except for Bangkok and Samut Prakan provinces) by Thailand Post and SCG EXPRESS. No delivery charge, free! from February 1 – December 31, 2024.
• Use of health insurance depends on your coverage. You can check your eligibility with the insurance company or organization through which you wish to make a claim.

To find out which issues are eligible for an online doctor consultation via VDO Call, click here.

For more information with a live chat. CLICK HERE

• The first 15 minutes of your consultation with one of our expert pediatricians is free, but additional time is charged at 500 baht per 15 minutes (available today through December 31, 2024)
• Please give your details to our nursing team prior to your video call consultation with a doctor
• If our doctors are unavailable, you can make an appointment for your free consultation through our nursing team one day in advance
• If you are interested in repeat consultations, our nursing team will help make subsequent appointments at the Samitivej Children’s Hospital, Sukhumvit Campus. You can inquire with our nursing team about the costs involved and the terms and conditions regarding insurance claims 

To find out which issues are eligible for an online doctor consultation via VDO Call, click here.

• A 30-minute consultation with a child developmental psychologist will be charged at the rate of 500 baht. Insurance may be used according to terms and conditions of the policy.
• Available daily from 10:00 AM - 5:00 PM
• Use of health insurance depends on your coverage. You can check your eligibility with the insurance company or organization through which you wish to make a claim.
• To find out which issues are eligible for an online doctor consultation via VDO Call, click here.

Online Speech Therapy Program for children whose primary disability is a speech and/or language delay. CLICK HERE

For more information with a live chat. CLICK HERE

For more information with a live chat. CLICK HERE